Overview
A list of frequently asked questions related to the eSUB Time mobile application.
| Question: |
| How much storage space will eSUB Time mobile app take up on my phone? |
| Answer: |
| The app will only use around 20 MBs (includes data and app) of space on your phone. |
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| Question: |
| Will using the mobile app drain my battery? |
| Answer: |
| No background services are used with the app – this means that the battery is used only when opened. |
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| Question: |
| Can an employee still punch in/out or record time in the mobile app when there is no internet connectivity? |
| Answer: |
| Yes, all functionality is fully supported offline, meaning that an employee can punch in/out (or enter time manually) when there is no internet connectivity. The time that was entered offline will be posted once there is internet connectivity. |
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| Question: |
| What mobile devices are supported? |
| Answer: |
| The eSUB Time mobile app is available on iOS and Android devices. |
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| Question: |
| Will the mobile app still track time if I log out without punching out? |
| Answer: |
| Yes, the app will continue to track the employee’s time until they punch out of the app. |
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| Question: |
| Is the mobile app tracking my movements? |
| Answer: |
| No, the app will not track the movement of employees. If Location Services is enabled, the app will only record the employees’ punch in/out locations. |
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| Question: |
| Am I able to switch projects on the mobile app without having to punch out? |
| Answer: |
| Yes, there is a “Switch” button on the app that allows you to easily switch between projects without having to punch out. |
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