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Value Based Training - Pain Points

Overview

Welcome to Value Based Training - Pain Points

Table of Contents

Disconnect Between the Office and the Field

  • Field waits to document and forgets things
  • Documents are inaccurate
  • Leads to disputes
 eSUB Workflow/Feature
eSUB Mobile App. The field can use the mobile app to create Daily Reports and Field Notes allowing information to be quickly accessible by the office.
 Value Propositions
The Mobile App makes it easy to communicate between the office and the field in real time.  A complete document management system stores and shares all project related Information to both the field and the office with standardized and centralized project data.  Whether working online or offline, all information will synchronize automatically.  Workers can easily enter information into eSUB using our native apps for both iOS and Android platforms.  The Mobile App replaces paperwork and other forms of manual entry in products like Excel or other antiquated methods commonly seen.  Daily Reports and Field notes are created effortlessly and with great detail, saving time and money.  Creates complete transparency between the field and the office.
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Labor tracking and efficiencies

  • Accounting has to wait until end of week to get Time Cards
  • Wasted time tracking down Time Cards
  • End up doing double-entry of data
eSUB Workflow/Feature
Daily Reports can be used to track time and any missed hours on a day-to-day basis. The hours lost summary will give a nice report on the lost time.  Daily Reports/Mobile App, Percent of Efficiency, Labor Reports
Value Propositions
eSUB surpasses other GC based solutions by providing you the sub-contractor the ability to actually manage your business and mitigate risks that effect your profitability. Only eSUB will give you the ability to monitor your actual progress against your estimate.  Are you on time, behind schedule, what was the cause of lost time, are tasks being completed efficiently, what are your actual labor costs, actual material costs?  All of these questions are critical in protecting your profit margin and keeping your project on schedule.  By tracking your efficiency we can pinpoint what aspects of your labor are lacking and where they can be improved in order to save time and money.  Can you put a value on your reputation as a sub that can complete quality work while meeting or beating deadlines?  Let eSUB keep you ahead of the curve.
Helpful Links

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Things slipping through the cracks

  • Documents are misplaced
  • Deadlines are missed
  • Extra/undocumented work
  • Lost revenue
eSUB Workflow/Feature
Set eSUB reminders to keep you on task for what needs to be completed. Milestones/Meeting Minutes
Value Propositions
As your company continues to grow and take on more and more projects, it becomes easier and easier for important tasks to be forgotten or fall through the cracks.  When tasks are not followed up on in a timely manner, your entire project can be thrown behind schedule.  You can rely on eSUB to make sure that doesn’t happen to you. Our solution provides accountability by assigning tasks and setting reminders for those tasks.  eSUB automatically sends reminder emails each work day until the reminder is read and acknowledged by the recipient.  The result is faster completion of tasks/goals which leads to faster completion of projects!  These reminders allow you to create a sense of urgency for all parties involved.
Helpful Links

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Risk management

  • Going over budget
  • Going overtime
  • Not getting paid
eSUB Workflow/Feature
Field Notes, Daily Reports and other daily documentation to CYOB
Value Propositions
We want you to get paid for everything that you do.  Our clients will tell you that using eSUB got them there.  It’s a simple concept.  If we can make it easy enough for you to document everything pertinent to the project and the work performed, we can help you to get paid for it.  Even the best teams struggle to gather every bit of information.  As deadlines begin to loom closer and closer, it can be more and more challenging to keep up with the documentation.  eSUB’s capturing of data is so simple that it becomes easy for sub-contractors to always capture every detail of the work they are doing.
Helpful Links

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Claims avoidance

  •  Unpaid disputes and claims cost contractors $$$ every year
eSUB Workflow/Feature
Correspondence Toolbox has different forms to protect against unexpected delays or project changes. eSUB Documentation Control
Value Propositions
Let’s face it.  Sooner or later almost every sub-contractor is put between a rock and hard place with their GC.  You are trying to get paid for work completed, and the GC seems like they are trying to avoid paying at all.  Sometimes you settle for a fraction of what you are owed because the work wasn’t properly documented and approved.  Other times you might end up filing a claim in an attempt to get paid what you are due.  Either path can damage your relationship with the GC and have significant negative impact on your profitability for that project.  eSUB has a decades old history of assisting sub-contractors to get paid for the work that they do.  Now we have incorporated all of those processes and best practices into a software platform for you.  No more costly consultants need be hired.  Let eSUB help you to maximize your profits.
Helpful Links

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Missed deadlines and deliverables

eSUB Workflow/Feature
Set eSUB reminders to keep you on taks for what needs to be completed. Correspondence Toolbox might also be used if following up with the contractor. Scheduling
Value Propositions
Imagine sending a letter to a GC on a large project reminding them of all the RFI’s you have sent to them that remain unanswered.  How long would it take you to look up the information?  Do you even have the ability to track them?  Now imagine trying to compile all of that information into a single letter for the GC.  eSUB eliminated onerous correspondence tasks like this one.  With the click of your mouse you can take advantage of our Correspondent’s Toolbox to send such a letter with absolutely no effort of your own other than to select the project in question.  The rest is automated.  The Correspondent’s Toolbox comes loaded with numerous preformatted documents for situations like this one.  It also allows you to add an endless amount of additional correspondence of your own design.  Save time, drive results, shorten cycles, and increase profits.
Helpful Links

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Central repository of information

  • Documents are lost/misplaced on phones, in emails, or in someone's computer
  • If devices are lost or a person becomes ill, no way of retrieving necessary information
eSUB Workflow/Feature
Use the two way email integration to store all information for a project in eSUB. Issue Log, Corporate Management,Create a folder then upload the documents via the "All Files"
Value Propositions
The backbone of eSUB is a centralized database of information that houses all relevant information on all of the projects that you work on.  Gone are the days of searching for lost documents, lost receipts, lost notes, Field Reports, or time cards.  There is no need to wonder who’s hard drive, notebook or camera something might be stored on.  There is no longer a need to send Excel spreadsheets back and forth.  eSUB’s database will store and index all data by project/date/time.  Everyone knows exactly where all documentation is.  Think of the hours that will be saved when this is all automated for you.  All information will be available to all employees regardless of their location.
Helpful Links

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Lost emails

eSUB Workflow/Feature
Send all project emails to docs@esubonline.com to be stored in your eSUB account. Email integration. (Email log per document) Binding service
Value Propositions
eSUB’s email integration expands the universe of necessary data that will reside in your centralized eSUB database.  All email correspondence between any of your employees and any of your GCs will be captured and stored by project within eSUB.  A complete record of all correspondence can serve to resolve conflicts before they arise, or if it becomes necessary, to provide supporting evidence in any legal dispute that might come.  You will no longer need to search employee inboxes/outboxes to collect relevant information.  Emails might be inadvertently deleted off of someone’s inbox, but you will always have a record of it in eSUB!
Helpful Links

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Double entry with accounting

eSUB Workflow/Feature
eSUB connects with Quickbooks, Sage 100, and Sage 300. Time from eSUB can be pushed into any accounting system that accepts a flat file.
Value Propositions
eSUB recognizes that information doesn’t stop once it has been stored in our centralized database.  You may have other systems that rely on the same information found in eSUB.  Many of our users rely on integration from eSUB into their accounting platform.  This integration eliminates duplicate entries and human errors so that information flowing into your accounting platform is more accurate.  Our integrations cover a wide variety of accounting packages and include a wide variety of features.  Some people are most interested in capturing time card data and getting it into their payroll.  Others are interested in more detailed integrations.  All of our integrations save you time and money!
Helpful Links

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Leaving money on the table due to undocumented changes

eSUB Workflow/Feature
Change Order Module, Field Notes, RFIs with Email Integration helps document the changes and protects your profits Notice of Indirect Cost
Value Propositions
Undocumented changes almost always result in a GC who doesn’t want to pay for the work you have done.  eSUB’s method for documenting everything from RFI’s, Submittals, Change Orders and Purchase Orders is so quick and easy that your teams will embrace the process.  As a result you will have irrefutable documentation to support the work you have done and the money you are owed.  Our goal is to make sure that nothing remains undocumented.  While we can’t control your employee behavior, we can make the system so easy that users love it and use it.
Helpful Links

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Ease of use

  • Driving to the office and field to deliver documents is time consuming
  • Accounting has difficult time deciphering hand written documents/notes
eSUB Workflow/Feature
Start with Field Notes. Have the field take pictures in the field using the mobile app. Mobile App, Talk to Text, "Copy From" for auto filling information, Project Setup (Name and Number Only) Fat finger friendly mobile app
Value Propositions
While we strongly recommend our training services included in every sales, many of our clients jump into using eSUB prior to their scheduled training.  We have cases where a user who doesn’t speak any English figured out how to use eSUB with no training at all.  Why is this important?  Making the tool easy to learn means that your teams spend more time working rather than filling out reports and learning a new system.  Making the app easy to use in the field with features like “Voice to Text” means workers don’t even have to type.  The result is a faster and higher adoption rate and a quicker return on your investment in eSUB.  Even diehard technophobes find eSUB easy to master in short order.
Helpful Links

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Lost documents

eSUB Workflow/Feature
RFIs, Submittals, Change Orders, and Purchase Orders should all be done through eSUB. If done externally, make sure to email into eSUB account using docs@esubonline.com. Centralized Database
Value Propositions
The eSUB platform is extremely flexible.  Not only do we store all documents created in eSUB in our centralized database for easy access by all, but you can also send any external documents you may have that are relevant to your project(s) directly to eSUB.  They will be stored right alongside of the other documents already in eSUB.  Having one central repository for all documents, internal or external, provides a more detailed audit trail of communication and greater risk mitigation for your company.
Helpful Links

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No accountability

eSUB Workflow/Feature
Use Meeting Minutes to create task lists of who needs to be accomplishing what in the project. Assign your team different tasks.
Value Propositions
The eSUB platform provides you with the ability to manage your resources.  You are able to assign tasks to your crew members and hold them accountable for those tasks.  We have found that people tend to perform their tasks better and faster when they know that everyone on the project has the ability to see how they are performing against their assigned tasks.  Accountability and transparency create a healthier work environment.
Helpful Links

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No standardization-Everyone doing things differently

  • Difficult to onboard new employees
  • Difficult and time consuming to pick up where someone else left off if they are gone
eSUB Workflow/Feature
All reports and forms are the same format across all projects.
Value Propositions
Standardization is a key benefit to using eSUB.  Crew members moving from one project to another can do so effortlessly because there is nothing new to learn.  Reporting from the field having a standardized look and feel makes it easier for management to review and understand what is happening in the field.  Onboarding of new employees becomes easier as you standardize on the eSUB platform.
Helpful Links

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Customized submittal process

  •  Difficult to get timely answers
eSUB Workflow/Feature
Use the label manager to customize and add additional columns to the Submittal Log to include all necessary information.
Value Propositions
Able to cater to picky clients or track complicated lead times. Use the Submittal preferences page to customize the Submittal log as needed. This is to customize to your company preferences.  You can configure the submittals to fit your needs fairly well. Status per line item, Add different types of date, number, or text fields to fit what your company needs for the submittal process.  Template system saves time when entering information and sending submittal.
Helpful Links

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Moving from field notes through to RFIs

  •  Field avoids documenting because it is a pain
eSUB Workflow/Feature
RFIs start as Field Notes. Field takes a picture in Field Notes. Office uses the Field Note to generate an RFI.
Value Propositions
As a complete document management solution for project management, the eSUB platform makes it extremely easy and efficient to move from a Field Note to getting an RFI out the door and on its way.  Your crew will be able to document, photograph and annotate their Field Notes in seconds.  The notes are instantly available to your office staff who can review the information and send out an RFI with a few clicks of the mouse.  The entire process could be completed in a minute or two.
Helpful Links

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Safety meetings

  •  Failure to have safety documentation can result in fines or write-ups
eSUB Workflow/Feature
Meeting Minutes. Meeting Minutes fields can be customized using Label Manager.
Value Propositions
Reduce claims, lower your MOD rate, GCs requiring minimum MOD rate. You can use the Label Manager to adjust wording in Meeting Minutes and make it more of a Punchlist,Safety Meeting or however you need it used. MM keeps everybody on same page for safety and prevents harmful and costly litigation.
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Punchlist management

  •  Things don't get done
eSUB Workflow/Feature
Meeting Minutes. Meeting Minutes fields can be customized using Label Manager.
Value Propositions
The eSUB Meeting Minutes module is designed with extreme flexibility to handle a multitude of uses.  Besides Meeting Minutes, using the Label Manager you can create punch lists, or any other list that you would track.
Helpful Links

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Drawings management and revisions

  •  Have to rework because work is done from the wrong revision
eSUB Workflow/Feature
Use Field Notes to take a picture of part of the plan and annotate as needed. Drawing Sets, File Folders/Plangrid Integration
Value Propositions
The eSUB drawings management tool allows you to load drawings so that they can be easily accessed by both the field and office.  It will track revisions for you, allows for annotations and keeps all workers on the same page.  For more advanced drawings management functionality we have partnered with PlanGrid to offer you the very best of both Project Management and Drawings Management by integrating our two products.
Helpful Links

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Signatures in the field

  •  Delays because of having to go in the office to sign and scan documents
eSUB Workflow/Feature
Email the document to whoever will need to sign. Their mobile device should have the ability to sign the document. If not, there is the option of using a 3rd party app such as the Adobe Acrobat.
Value Propositions
Put an end to disputes over who signed what and when.  This feature allows for you to email documents to anyone on the project for signature.  You can send it from any mobile device or desktop, and your recipients can easily sign from theirs.  No more delays or excuses in trying to get signatures, and there is a clear audit trail of who received what.
Helpful Links

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Hidden mark-up

  •  Can't make a profit on projects
eSUB Workflow/Feature
In Change Orders, when you expand the line items you have the option to add a hidden markup to each category.  Default Markups in Project Preferences
Value Propositions
eSUB is a tool designed to help sub-contractors to run their business while increasing efficiencies and profitability.  In doing so, there may often be information in your system that is useful for managing your business, but that is not information you want to share with the GC.  Only eSUB allows you to input and save data on your projects that is for internal consumption only.  Just another reason why eSUB should be your first choice.  Everything we do puts the sub-contractor’s interest first.
Helpful Links

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Legal protection of my profits

  •  Can't find key documents to back up claims so lose money
eSUB Workflow/Feature
Use eSUB. Have all project information documented in one place. Forward any outside information into eSUB either through uploads or by emailing to docs@esubonline.com Correspondence Toolbox
Value Propositions
When a conflict arises between a sub and the GC, there is no better defense than to have a complete and well documented paper trail of all aspects of a job to back up your position.  Every document, notation, email, etc… is stored in our central repository and can be retrieved in seconds.  No more searching for documents, files, emails and other items that have long since been misplaced or lost.
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